Returns Policy

Thank you for supporting our mission through your generous donation. We deeply appreciate your contribution and commitment to our cause. Please review our donation returns policy below:

Donation Refunds

• All donations are final: Donations made through our online store are considered final and non-refundable.

• Accidental donations: If you believe a donation was made in error (e.g., duplicate transaction, incorrect amount), please contact us within 7 days of the transaction. We will review your request and may issue a refund at our discretion.

• Unauthorized transactions: If you suspect fraudulent activity or unauthorized use of your payment method, please notify your financial institution immediately and contact us for assistance.

How to Request a Refund

To request a refund for an accidental or unauthorized donation, please email us at contact@mitre10park.co.nz with the following details:

• Full name

• Date and amount of donation

• Transaction ID or receipt

• Reason for refund request

Security and Transparency

We take your privacy and financial security seriously. All donation transactions are processed securely, and we do not store sensitive payment information.